Mon ordi sous Windows 7 se plate régulièrement depuis quelques jours en revenant a l'ecran bleu
Quand je lance l’utilitaire WhoCrashed j ai les infos suivantes :
Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Wed 05/06/2013 12:44:35 GMT your computer crashed
crash dump file: C:\Windows\Minidump\060513-33290-01.dmp
This was probably caused by the following module: vsdatant.sys (0xFFFFF88004A145A2)
Bugcheck code: 0xD1 (0x8, 0x2, 0x0, 0xFFFFF88004A145A2)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\vsdatant.sys
product: ZoneAlarm Firewalling Driver
company: Check Point Software Technologies LTD
description: ZoneAlarm Firewalling Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: vsdatant.sys (ZoneAlarm Firewalling Driver, Check Point Software Technologies LTD).
Google query: Check Point Software Technologies LTD DRIVER_IRQL_NOT_LESS_OR_EQUAL
Conclusion
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41 crash dumps have been found and analyzed. Only 15 are included in this report. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
vsdatant.sys (ZoneAlarm Firewalling Driver, Check Point Software Technologies LTD)
nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 301.42 , NVIDIA Corporation)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Infos sur ZoneAlarm
Version ZoneAlarm Firewall Gratuit: 11.0.000.504
Version Vsmon: 11.0.000.504
Version du pilote: 11.0.000.026
Version des protections de l’identité Web: 1.5.393.22
Cela semble venir de ZoneAlam version gratuite. Ce probleme est il connu ? Que faire ?
Merci de votre aide
Message édité par toto75 le 05-06-2013 à 16:52:48
