Citation :
In the process of updating Windows, you are taken to the Software Update Incomplete page (on Windows XP and Windows 2000) Problem Description: When you attempt to update Windows, you are taken to the Software Update Incomplete page. This happens if you log on to Windows XP with a user account that does not have administrator privileges.
Resolutions: Please log in as an administrator or with an account that has administrator privileges.
You can also attempt to update the Windows Update controls by following these instructions:
Download the controls from http://v4.windowsupdate.microsoft. [...] /iuctl.cab and save them to your desktop.
To install the controls:
1. Right click iuctl.cab.
2. Click "Extract to."
3. Enter the location where you want the files stored and click "OK."
4. Go to the location you just entered and right-click iuctl.inf.
5. Click "Install."
Other steps that may resolve this issue are:
Close the browser and delete your temporary Internet Cache. To do this:
1. Right click the Internet Explorer icon.
2. Click "Properties".
3. On the General tab, click "Delete Files".
Delete IUCtl.dll and IUEngine.dll from the Windows\System32\dllcache folder or the Winnt\System32\dllcache folder. Delete IUEnginenew.dll from the Windows\System32\dllcache folder or the Winnt\System32\dllcache folder, if it exists.
Change the registry string value SelfupdateStatus to 0 in the HKLM\microsoft\windows\currentversion\windowsupdate\IUcontrol registry key by following the instructions below:
1. Click "Start", and then click "Run."
2. In the "Run" box, type regedit, and click "OK."
3. Browse in the left pane to: HKEY_LOCAL_MACHINE\\microsoft\windows\currentversion\windowsupdate\IUcontrol.
4. Double click SelfupdateStatus in the right pane.
5. Change the value to 0, and then click "OK."
6. Restart the computer.
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