Trouble Ticket ID: 241162
Description: Lost pieces
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Please be advised that the status on your trouble ticket
has been changed from Submitted to In Progress
with the following comment:
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Comment: Dear Florent,
Thank you for contacting Antec Customer Support.
Please follow these procedures to get the parts you need:
1) Send an e-mail to europe.rma@antec.com
2) Make sure to include a copy of your original proof of purchase (must include in the e-mail).
3) Include your phone number, complete shipping address (including country), description of the part/s (if applicable including case model) and also a picture to determine exactly which part to send you.
4) On the Subject line, please include 'Spare Part', name and TicketID:#
(Example: Spare Part - Your Name - TicketID:XXXX)
If you have any further questions, please do not hesitate to contact us again.
Best regards,
Antec Customer Support