Help, j'ai des blue screen ou des crashs assez souvent quand je suis en jeux ex: csgo; GTAV
J'ai fais un rapport sur WhoCrashed, puis j'ai fais des recherches pour résoudre le problème notamment de remplacer des fichiers corrompu mais pas de succès, toutes les mises à jours de mes composants sont faites et de Windows 10
Ma config:
Ryzen 7 3700x
RX Vega 56 Air boost MSI
750W EVGA
16 go Bal.
ASUS TUF b450
(Je suis en DISPLAYPORT en 144hz)
le rapport:
On Fri 23/08/2019 23:17:36 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\082319-8250-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x40D75)
Bugcheck code: 0x100000EA (0xFFFFA30A3BEE8080, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Fri 23/08/2019 23:17:36 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: atikmdag.sys (atikmdag+0x71DDA)
Bugcheck code: 0xEA (0xFFFFA30A3BEE8080, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER
file path: C:\WINDOWS\System32\DriverStore\FileRepository\u0345944.inf_amd64_403c37b116746a6f\B345674\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: atikmdag.sys Advanced Micro Devices, Inc. THREAD_STUCK_IN_DEVICE_DRIVER
On Mon 19/08/2019 16:03:54 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\081919-7500-01.dmp
This was probably caused by the following module: Unknown (0xFFFFF8041C444248)
Bugcheck code: 0xA (0x14, 0x2, 0x0, 0xFFFFF8041C444248)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error.
Google query: IRQL_NOT_LESS_OR_EQUAL
On Sun 18/08/2019 13:56:41 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\081819-7656-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x40D75)
Bugcheck code: 0x100000EA (0xFFFFDE08E20F8080, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Fri 16/08/2019 14:53:51 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\081619-6968-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x40D75)
Bugcheck code: 0x100000EA (0xFFFF8905ACE15080, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
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Conclusion
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5 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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Si vous avez des idées pour comment m'aider à résoudre le problème, je suis preneur Merci.
