We are sorry it sounds like your product may be in need of an exchange. If you did not purchase your unit from razerzone.com, your reseller can assist you with any exchange. If you purchased the unit from razerzone.com or are unable to receive an exchange with the reseller, please supply us with the following information and we will further assist you with your exchange. Additional instructions will be provided via email once your information is received and verified.
Full Name:
E-Mail Address:
Phone:
Return Mailing Address:
City:
State/Province:
Postal (Zip) Code:
Country:
Model name/style/color
Serial No (S/N): (it does not start with RZ; that is the model number)
Product No.:
Place of Purchase:
Date of Purchase:
Proof of Purchase: (Please note a proof of purchase would be a scanned copy of a purchase receipt/invoice or your Razerzone order #)