Bonjour,
Voila j'ai des problemes avec ma RAM ( G.Skill Kit Extreme3 2 x 2 Go PC12800 Trident Series ), j'ai un max d'erreurs avec memtest86+ alors que je les ai achetées y'a pas longtemps.
j'ai donc décidé de faire un retour en garantie, et j'ai juste quelques petits problèmes pour remplir le RMA, est-ce que si y'en a qui l'on déjà fait pourrait m'aider SVP ?
le lien du RMA pour ceux qui veulent voir : http://www.gskill.com/images/Gener [...] t_Form.rtf
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RMA Replacement or Repair Request
Please mark the RMA number on the shipping label of your package.
Returned without an RMA number will be refused by our shipping department.
Please fill out the following form and E-Mail to rma@gskill.com to request an RMA number.
All information must be completed in order to be approved.
If a confirmation E-mail DOES NOT receives within 72 hours, please re-send E-Mail to again.
Original Invoice Number
*numero de facture ?*
Original Invoice Date:
*date de la facture ?*
Original Place of Purchase:
http://www.materiel.net/
Name:
*mon nom ...*
Address
*mon adresse ...*
City:
*ma ville ...*
State:
différence entre state et country ?
Zip code:
*mon code postal j'imagine ...*
Country
France
Telephone:
*mon numero de telephone* : je met l'indicatif de la france direct ?
E-MAIL:
*mon e-mail ...*
Product Model:
*G.Skill Kit Extreme3 2 x 2 Go PC12800 Trident Series*
S/N:
? numero de serie ? genre f3-12800CL8D-4GBTD ?
Reason for RMA: Errors in Memtest86+
Motherboard: Gigabyte GA-MA770T-UD3P
CPU: AMD Phenom II X4 955 Black Edition
Watts of Power Supply: Corsair HX - 450W
Operating System: Ubuntu 9.10
1.RMA number is valid for 30 days after the day of issuance.
The RMA number must be prominently displayed on the shipping label of boxes containing returned goods.
Any product returned without an RMA number may be refused.
Returned goods must be shipped freight prepaid in their original boxes and packing material.
A copy of this RMA replacement sheet and packing list/invoice must accompany all RMA Products.
Returned goods should be freight insured by customer.
G.Skill reserves the right to charge for shipping, handling and labor if the product received for repair is non-defective.
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donc apres j'envoie ce formulaire à rma@gskill.com , faut que je joine autre chose avec ?
merci pour votre aide