"If you have lost the receipt to your product, your warranty has expired, or purchased the product from third party vendors or auction sites, you product falls under the Out of Warranty RMA category. If you wish to have such a product repaired by Tyan, please read the information below.
Tyan will charge a flat fee of $75 to fix basic functionality or cosmetic problems with the motherboard, which includes services for repair, replaced/fixed parts, and shipping back to the customer.
Each motherboard will be determined on a case by case basis by the RMA department if it is capable of being fixed. If it is not, Tyan will keep a $25 service charge and allow a $50 credit to the customer with the return of the motherboard.
Typical problems Tyan RMA will fix: broken sockets, broken DIMM slots, broken PCI slots, broken IDE connectors, broken solder joints on PS/2 ports, and so on.
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